I cannot say enough amazing things about Apple! She was so professional, responsive to our emails, did not make us feel silly for asking simple questions and guided us through the process like a pro! She double checked all paper work, went to all our meetings with us and even caught mistakes in our walk through we would have never seen. She was truly a blessing for us during this daunting process. Giving 100% of her time, even while on weekends or vacation; she looked out for us as if we were family.